Torremayor Hotels & Apart Cares About Accessibility

Our goal is to provide hospitality to all the people who travel to the Torremayor de Santiago hotel. Our mission is to make it as easy as possible for all people, including people with hearing, visual or any other disability, to get to know our property and reserve their stay if they wish.

If you have difficulties getting to know or booking our hotel, we invite you to contact us by phone or email and our hotel staff will be happy to assist you.

Telephone: +56 2 22993000 Email: ventas@hoteltorremayor.cl


Hotel Accessibility

Our hotel is committed to making our facilities, amenities, and services accessible to all guests. Below is a description of many of the hotel's accessible features in its public and room spaces.

Accessible public spaces

Entry
Handrails on all ramps and stairs
Designated accessible parking space on site
Accessible route and entrances to hotel facilities, including pool and breakfast area
Accessible public areas, including registration and restrooms
Accessible meeting space
Service animals are welcome
Elevator accessible to hotel rooms
Wheelchair at the reception
Accessible ramp to the hotel lobby through the side entrance

Guest accessible rooms

Necessary maneuvering spaces
Bathroom grab bars
Required clearances under bathroom vanities
Visual and audible fire alarm
Visual smoke detection device
Accessible eye hole for convenient security
Accessible door knobs / handles
Accessible identified guest room number


If you need help or have questions about accessibility features, or if you need help reserving a room, call +56 2 22993000 or send an email to ventas@hoteltorremayor.cl